This sounds like a promising service for people who try to reach customer service at almost any business, and end up being put into what amounts to "Forget" or "Ignore" mode.
Details:
"A new company, LucyPhone, is offering a solution: when put on hold, users can hang up, and are then called back when a customer service representative finally picks up. On the free service’s Web site, LucyPhone.com, users type in a customer service number (or click on one of many stored on the site), as well as their own. The company also has submitted a free iPhone application to Apple, which it expects to be approved soon."
This idea could eventually be worth billions to the inventors.
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